Support Services

As a client of Mitrefinch, we work in partnership with you to ensure you consistently get the best from your Time and Attendance software.

Because we develop all our own Time and Attendance systems, we have instant access to specialist development knowledge to ensure that even the most complex queries are resolved quickly.

  • Flexible, comprehensive support available daily
  • Highly-experienced, knowledgeable support team available online, on the phone and in person
  • Ongoing project management back-up
  • Fast, efficient response times guaranteed

Mitrefinch customers can contact the Support Desk on 1300 884 817 or log in to the Support Website 

Support Desk

Our dedicated Support Team are on hand to help you get the very best from your Time and Attendance system.

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Online Support Services

Our dedicated Support website offers a host of resources to enhance the use of your system.

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On-site Support Services

Using our Australian network of technicians and engineers, we can be on your site when you need us.

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Testimonial

Nestle Cuddington

The benefits to Nestlé Cuddington have extended to include accurate budgeting for annual staffing costs, a reduction on administration costs and the ability to eliminate costly unpredictable overtime.

Nestle Cuddington

EGR

The Mitrefinch Team came through with a turnkey solution - on time and on budget - and continues to offer second-to-none support. I have recommended Mitrefinch to potential customers and will continue to do so.

EGR

Eaton Electric Systems

We are delighted with the TMS system. We recently required some configuration changes to the system to meet our ever changing business needs and the flexibility of TMS is very reassuring.

Eaton Electric Systems

NF Importers

The TMS solution has proven to be easy to implement, their implementation consultant was brilliant and we have also been impressed with the prompt system support we have received from all of their staff

NF Importers

GSK

The Mitrefinch Access Control system is a vital part of our security provision. With hazardous materials, environmental risks and safety concerns in addition to managing up to 2500 people on site each day, we would be lost without it! The access ID cards are easily produced and temporary cards can be recycled. We have found it easy to train new employees on the system and are in no doubt that it has helped Irvine to become one of the top performing GSK sites in the country

GSK Irvine


Microsoft

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