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International Harley-Davidson and Ducati Distributor choose Mitrefinch's Biometric Time and Attendance Solution
Sector: Car Distributorship
Employees: 125
Product Installed: Time and Attendance (TMS)
Client Objectives: multi-site employee management, streamline payroll process, automate time and attendance recording, improve reporting for future planning
What they said: "Mitrefinch have delivered what we wanted and I would choose Mitrefinch again".
The Fraser Motorcycles Group originated in Newcastle, NSW, in 1955. Today, they are Australia's leading distributor for Harley-Davidson and Ducati.
NF Importers, a member of the Fraser Motorcycles Group, with some 125 employees in six locations who are dedicated to the sales and service of motorcycles and accessories across Australia.
After recently implementing ADP Payroll, NF Importers General Manager and Group Senior Financial Manager wanted an Employment Management system that would streamline their complete payroll process.
NF Importers selected Mitrefinch TMS as their preferred Employee Time and Attendance solution. Mitrefinch TMS now integrates with the company's ADP Payroll system and collects employee attendance data using biometric "finger-scan" technology.
"Whilst we had an improved payroll system we were still processing manual timesheets that were faxed to Head Office from six locations and this was very time consuming".
We needed a solution that was easy to use and flexible enough to accommodate our workplace agreements and readily integrate with our ADP payroll system".
"It soon became clear that Mitrefinch TMS software was versatile and simple to use and that the finger recognition terminals would validate the attendance of our workforce - giving us the accuracy we wanted without the hassle of maintaining ID cards".
"It was a smooth transition to Mitrefinch TMS, within a few weeks the system was "live". However, the new biometric technology needed to be explained to our workforce."
Management at NF Importers took the time to explain the new technology to their staff and address an concerns they had regarding the privacy of their fingerprint data:
"We said: "if you are on time you have no problems, if you are not there we know about it and can cover the situation - simple."
"We explained that we were not spying on them or interested in timing toilet and smoking breaks like other companies and that their privacy was of utmost importance to us and protected (as the fingerprint data could not be used for any other purpose)".
"Mitrefinch TMS is also assisting our supervisors to better plan our human resources and we have all the information we need on the desktop - when we want it".
"At the end of the week we can very easily interface with our ADP Payroll system, eliminating double data entry".
"The TMS solution has proven to be easy to implement, their implementation consultant was brilliant and we have also been impressed with the prompt system support we have received from all of their staff."