Onsite reporting provides Blackburn Rovers with the real-time info they need on Match Day
On December 18 2010 Blackburn Rovers was one of only two clubs in the English Premier League to stage a game, despite being faced with the effects of heavy snow fall and ice - all the other fixtures scheduled for that day were postponed.
As part of their response to the demands created by the weather, Blackburn Rovers were able to quickly call on additional stewards to assist with snow clearance thanks to their Mitrefinch Workforce Mangement System.
The Club are tasked with managing over 500 stewards every match day - which can be a challenging task for the Club’s administrators. Prior to the 2010 season, they were using a time and attendance system that had been specifically designed for stewarding.
Move to a web-based system for real-time reporting
Whilst this system had served the Club well, further development was required to make it more user-accessible. There were also concerns about system support in the event of a major problem. As such, they sought a better-supported solution which would allow them to keep their match day stewards in order, pay their wages accurately and store their details consistently from season to season.
Of all the systems considered, the Mitrefinch Time Management System (TMS) stood out for its web-based onsite list, which would give the club the information they needed in real-time.
In addition, the system’s database would allow the Club to record training that stewards had received, along with any further training that was required.
Biometrics provide added security
A Mitrefinch biometric fingerprint clocking terminal is used to register steward attendance and control access to the steward’s room. With this information the Designated Safety Officer can view the onsite list to see how many stewards have registered in each discipline prior to opening the stadium to the public.
After each event the Safety Officer produces a wages report of all the stewards who attended the match which can then be forwarded by email to the accounts department, who pay the stewards accordingly.
Since the installation, the benefits of Mitrefinch TMS to Blackburn Rovers have been clear and palpable. The Club can now administer their steward database in a far more effective and efficient manner.
Deputy Safety Officer, David Beresford adds:
We can access the database more quickly and more easily. On top of this, the support and training that the Club received from Mitrefinch has been very good. In short, Mitrefinch TMS has made a big difference to the way the steward’s database is administered on match days.
For more information on Blackburn Rovers Football Club see: www.rovers.co.uk