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U@MQ chose Mitrefinch Biometric verification readers to replace manual bundy clocks around the University Campus
Sector: Education
Employees: 100+
Product Installed: TMS (Time and Attendance software)
Client Objectives: reduce costs, increase security, generate detailed reports to increase efficiency and facilitate forecasting
U@MQ is the student organisation at Macquarie University. Officially launched in January 2008, U@MQ manages Macquarie University’s non-academic services of food and retail, entertainment, sport and recreation, student groups, child care and student publications. The organisation also houses an elected student representative council.
Before implementing the Mitrefinch TMS system, U@MQ used manual punch-cards to record and track employee attendance. This process proved to be quite time consuming, taking two to three days to generate the payroll. With Mitrefinch TMS this has now been reduced to half a day.
U@MQ chose Mitrefinch biometric verification readers to replace their old manual clocks. Due to employing a high number of casual staff, a biometric system was an important consideration for them. They currently have seven Mitrefinch biometric terminals located around the University campus.
“We did consider swipe cards but as we employ a lot of casuals we needed to know exactly who was clocking in and out so the biometric system was a good option", explains the Infrastructure Support Manager, Campus Experience.
U@MQ staff are enrolled onto the system when they join by placing their fingertip on a biometric scanner. This measures the relationship between several points on the fingertip ridges, and the relationship is then recorded as a binary code. This helps to reassure staff that the system keeps their privacy secure and their personal data cannot be re-created by a third party.
When staff arrive for work they simply swipe their ID card and then place their finger on the reader to verify that they are the owner of that particular card. This swipe card and finger combination provides U@MQ with an excellent combination of security and fast processing speeds.
“We looked at some other suppliers but found them to be exorbitantly priced and the service just wasn’t as personal. The customer care from Mitrefinch met all our needs and we’ve never looked back."
As well as cutting the payroll cycle by three days, the Mitrefinch TMS system has allowed the University to forecast payroll figures and put a lot of control into surpervisors’ hands which had previously been impossible with the old paper-based system.
“We had concerns about integrating with Sage MicrOpay but Mitrefinch had it all under control and came through as required.”
The TMS system is simple and straightforward to use with minimal training requirements - an important factor in assisting its universal adoption amongst staff.
“It took a day or two to collect the background data and after the preparation we had a parallel run with the old and new systems running alongside each other so that we had faith in the figures. The whole process took 2 to 3 weeks before the new system was completely up and running. Mitrefinch showed good project management and provided excellent training”.
Following on from the success of the TMS implementation, U@MQ Ltd recently sought a proposal for the Mitrefinch HR Management module to use in conjunction with their Mitrefinch TMS system.
“It made sense to choose Mitrefinch due to our long history with the company and an excellent relationship with their product.”
© 2012 Mitrefinch Australia
